FAQs

Answers to your questions

APPOINTMENT

Frequently Asked Questions

The team at Latah Creek Animal Hospital answers commonly asked questions below.
Please contact us directly if you have additional questions, 509-462-7387.

How much will my visit cost?
A nose-to-tail examination and 30-minute consultation with the doctor is $62. We cannot provide you with more detailed pricing prior to your visit because we do not know what your pet needs until we meet him or her. We don’t do “cookie-cutter” vaccination protocols for our patients, so every pet is treated as an individual. Once we evaluate your pet and prior to providing any treatment, you will be provided with a complete written treatment plan detailing the costs of your visit. We don’t like surprises when it comes to money and we know you don’t either.

If you’re looking for the cheapest vet in town, we’re not it. We pride ourselves on providing high-quality care for your pet.

Why does my pet needs an exam to get vaccinations?
The veterinarian will examine your pet’s overall health and suitability for vaccination. It is imperative that your pet gets a full examination at least once yearly to check for things you’re not able to see at home such as dental infections, heart murmurs, ear infections, etc. Your time with the veterinarian is valuable. We hope you’ll use this opportunity to ask any questions you may have about your pet’s health.
Do I need an appointment?
Yes please! Spending enough time with you and your pet is important to us. To make this possible, we ask that you call and make an appointment.
Do you accept pet insurance? How does it work?
We are happy to accommodate you regardless of what pet insurance company you use. Pet insurance companies usually have you, the pet owner, pay the bill up-front at the vet’s office. After your visit, you submit the paid receipt and a claim form to the insurance company. They will review the claim and issue you a check. Trupanion has a program that will pay at time of services.

We are big fans of Trupanion Express

What do you charge for spays, neuters, and dentals?

We do not publish our spay and neuter prices. The price varies depending on your pet’s age and size, anesthetic needs, preanesthetic labwork, etc. Once we meet you and your pet, we are happy to provide a written detailed treatment plan.

Click here to learn more.

What are my options for payment? Do you have any payment plans?

Payment is due at the time of service. If you’d like to make payments we recommend doing so through CareCredit or Scratchpay. CareCredit offers deferred-interest payment options for up to 12 months. You can see if you qualify for CareCredit or Scratchpay.

My pet is stressed coming to the vet. How can I make it easier?

Your pet can sense your stress about his/her visit. We try to make the environment here feel as calm and relaxed as possible. You’ll find soothing music in the exam rooms, fuzzy blankets for cats, lots of treats, and gentle handling of your pet for exams. If you know ahead of time that your pet will be stressed, please call us to talk about it prior to the exam. There are medications available to administer to your pet at home prior to your visit to help him feel less nervous while he’s here.

We also recommend stopping by for “happy visits.” During these visits, you drop in with your pet to get some treats and pets, and then you’re on your way. Hopefully, these visits will help your pet know there’s nothing to fear at the vet’s office.

To learn more about low-stress visits, you can visit our fear free page or Fear Free Happy Homes. 

*We still provide all of these same low-stress options during COVID while doing curbside.

Can I buy my pet’s medications cheaper online?

Of course! Please visit our online pharmacy here. This provides the convenience of quick online orders sent to your home.